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Nature of Work This is responsible work involving administrative and client/public contact work. Work also involves technical services to the lending industry and client businesses. Other work involves performing a wide variety of administrative support duties ranging from general clerical support, including preparing correspondence, reports and presentations, to complex tasks to assist client businesses and the general public.  An employee in this class provides a wide variety of tasks to assist client businesses and lenders with servicing tasks related to existing business loans. A portion of the work entails dealing with highly confidential and sensitive issues requiring a high degree of discretion and confidentiality. This position requires a willingness to obtain working knowledge of departmental programs, procedures, and policies and entails the exercise of some initiative. Performance of work is under general supervision with some latitude for the use of independent judgment. This position reports to the Senior Vice-President – Financial Services and work is reviewed through reports, conferences and effectiveness of results obtained. Illustrative tasks Provides staff and administrative support to the Texas Panhandle Regional Development Corporation. Maintains contact with existing business loan clients and lenders. Develops and submits client servicing requests, maintains client files, and works with lenders on new and existing loan issues. Assists businesses and visitors with information requiring a broad knowledge of organization’s programs, operations, policies and procedures. Summarizes and assembles reports and information required by staff; organizes materials and data to assist in report generation. Performs related work as assigned or required. Knowledge, Abilities & Skills Knowledge of the principles and practices of business finance and ability to apply this knowledge in varied work situations. Knowledge of and ability to use multiple computer applications and software. Knowledge of principles and techniques of effective communication. Ability to assist businesses in the development of loan proposals. Ability to package, process, and service business loans from the multiple loan programs available. Ability to answer inquiries concerning business financing and economic development grant programs. Ability to maintain good public relations with community leaders, superiors and the public. Ability to analyze business trends as they affect the local economy. Ability to work independently on complex and confidential tasks. Minimum Qualifications Student from an accredited college or university seeking a bachelor’s degree in finance, business administration, or related field.