Happy State Bank

Founded in 1908 as First State Bank, Happy, Texas, the bank operated solely in that community during its first 81 years.  In 1990, J. Pat Hickman, Chairman and CEO led a group of investors in forming Happy Bancshares, Inc. as they purchased the bank.  The generically named First State Bank changed its name to the unforgettable HAPPY STATE BANK in 2002.

In 1990, the bank had six employees overseeing just over $10 million in total assets.  Out of the 880 banks in Texas, Happy ranked #812 in asset size.  Today the $3.8 billion bank operates 43 locations, including GoldStar Trust Company, in 32 communities with over 700 employees and is spread throughout the Texas Panhandle, South Plains and Dallas/Fort Worth Metroplex. Of the 475 banks operating in our state today, HAPPY STATE BANK is the 21st largest.

The bank has been recognized several times by Bauer Financial, Inc. for its capital strength, loan quality and profitability.  For six consecutive years (2014-2019) the bank has been named one of the Best Banks to Work For in the USA by the American Banker newspaper.  In 2015, the Independent Community Bankers Association noted that the bank was the 14th fastest growing community bank in the nation over a 20 year (1995-2015) period of time.

The bank has been recognized in several national and state-wide publications for its unique corporate culture.   The Happy Bank has won many awards and recognition (including from the United States Treasury Department) for financial literacy training via its “Kid’s Bank” program, now in 34 elementary schools.  It received the Torch Award from the Better Business Bureau for its outstanding ethical business standards.  And known as a top-notch corporate citizen, the bank has been named, through local newspaper polls, as the “BEST BANK” in several of the communities it serves.

Happy State Bank Texas, USA
Apr 29, 2021
Summary Processes financial transactions for customers, sells negotiable instruments, cross-sells Bank products and services and provides quality customer service. Essential Duties and Responsibilities include the following: Provides quality customer service to customers and co-workers; Processes deposits, including large commercial deposits, night and mail deposits and loan payments; Verifies and ensures individual receiving cash from deposits are authorized on that account; Sells cashier checks and money orders; Transfers funds; Monitors cash for detection of counterfeit money; Verifies customer identity, endorsements and signatures and maintains alertness for forgeries, stop payments, fraudulent items and false identification; Buys and sells cash to maintain teller drawer at set monetary level; Buys and sells money to tellers and vault; Answers telephones; Balances cash drawer at end of day and balance vault as required; Orders money from the...
Happy State Bank Texas, USA
Apr 29, 2021
Summary: The Regional Customer Service Representative (CSR) will ensure a high standard of customer service is maintained by providing support to banking centers in various roles through short-term assignments on an as-needed basis. This support may include, processing financial transactions for customers, sells negotiable instruments, cross-sells Bank products and suggests possible services, and answer questions. Essential Duties and Responsibilities include the following: Provide quality customer service to customers and co-workers; Open new consumer and business accounts; Accept and process deposits, including large commercial deposits, night and mail deposits, and loan payments; Give cash from deposits while ensuring that individual receiving cash is authorized on that account; Sell cashier checks, and money orders, Transfer funds; Monitor cash for detection of counterfeit money; Verify customer identity, endorsements, and signatures while maintaining...
Happy State Bank Texas, USA
Apr 27, 2021
Summary Responsible for establishing and operationalizing a customer focused, strategic data management environment across the organization. Works with business leaders to develop and drive a data management strategy that focus on creating business value from data, data literacy, data sharing, and a data culture that enables decisions and growth of the Bank. Operational responsibilities will include data quality, data protection, efficacy, and analytics. Essential Duties and Responsibilities include the following: Mentors, coaches and trains Data/Business Intelligence team; Indirectly manages support staff in a project management or project champion capacity; Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws; Coordinates and assists with interviewing, training and developing employees; Assigns and directs daily workflow within the department; Addresses complaints and resolves problems that may arise;...
Happy State Bank Texas, USA
Apr 24, 2021
Summary: Facilitate the sales and service of Securities, Mutual Funds, Annuities and Life Insurance to qualified buyers via Brokerage and Advisory Accounts. Essential Duties and Responsibilities include the following: Provides exceptional customer service to all investment clients; Coordinates sales appointments; Makes presentations and complete all necessary paperwork for successful sales; Monitors account activity; Deposits monies into Local Deposit Account; Forwards all paperwork to Designated Supervisor and/or LPL; Initiates paperwork involving cancellations, surrenders and/or partial withdrawals; Meets sales goals as defined by the Wealth Management Director; Complies with all rules, regulations and policies of LPL Financial, Happy State Bank and all State and Federal Securities Regulators and Self- Regulatory Organizations; Maintains effective relationships with all financial institution branch personnel in assigned territories, holding meetings,...
Happy State Bank Texas, USA
Apr 24, 2021
Summary: Responsible for the origination of regulatory compliant residential loans. Essential Duties and Responsibilities include the following: Engage consumers to originate mortgage loans; Fully complete loan applications and financial information review according to HSB guidelines; Analyze financial ratios, cash flows and credit history; Oversee and manage active pipeline from origination to closing; Ensure proper execution of denied and withdrawn loan files; Maintain origination standards to ensure regulatory compliance with state, federal, and HSB policy and underwriting guidelines; Execute and maintain review of files in accordance with HMDA guidelines; Maintain and review files in accordance with ECOA requirements; Promote, enhance, and develop mortgage marketing plan; Establish a calling program to call on potential customers, real estate professionals, and other contacts to introduce and utilize the Bank's products and services; Engage with...
Happy State Bank Texas, USA
Apr 21, 2021
Summary: Responsible for performing a variety of clerical duties for the Talent Acquisition team including the completion of background screening and onboarding processes that ensure accurate and complete human resources files, records, and documentation. Essential Duties and Responsibilities include the following: Perform clerical duties of scanning and uploading documents into bank and HR systems; Complete background checks for potential new employees: Verify applicant information is correct through the background system and prior to completing the new hire checklist; Verify enforcement actions on Government/Federal websites and processing new hire paperwork; Manage Orange Tree background process to verify employment and contact personal references if needed, reviewing negative feedback with the Talent Management Manager; Ensure Credit/Background reports are completed and reviewed for issues; Communicate with hiring managers and update on background status;...
Happy State Bank Texas, USA
Apr 16, 2021
Summary Processes financial transactions for customers, sells negotiable instruments, cross-sells Bank products and services and provides quality customer service. Essential Duties and Responsibilities include the following: Provides quality customer service to customers and co-workers; Processes deposits, including large commercial deposits, night and mail deposits and loan payments; Verifies and ensures individual receiving cash from deposits are authorized on that account; Sells cashier checks and money orders; Transfers funds; Monitors cash for detection of counterfeit money; Verifies customer identity, endorsements and signatures and maintains alertness for forgeries, stop payments, fraudulent items and false identification; Buys and sells cash to maintain teller drawer at set monetary level; Buys and sells money to tellers and vault; Answers telephones; Balances cash drawer at end of day and balance vault as required; Orders money from the...
Happy State Bank Texas, USA
Apr 16, 2021
Summary: This position is responsible for the collection and evaluation of all information reflected on a residential mortgage loan applications. Verify, through outside sources, the validity of the information, calculate debt-to-income and loan-to-value ratios and assemble a completely documented file for submission to underwriting. Essential Duties and Responsibilities: Maintain an open line of communication with the applicant throughout the processing period, assisting them with any questions and notifying them of any additional required information; Manage and maintain record of all loans in process in accordance to HMDA guidelines and HSB policies & procedures; Coordinate with mortgage loan originators the proper communication and time management needed to ensure deadlines are met according to HSB loan processing procedures; Open files: review credit reports and order appraisals, send out verification forms and conduct regular follow-up with outside sources...
Happy State Bank Texas, USA
Apr 14, 2021
Summary Processes financial transactions for customers, sells negotiable instruments, cross-sells Bank products and services and provides quality customer service. Essential Duties and Responsibilities include the following: Provides quality customer service to customers and co-workers; Processes deposits, including large commercial deposits, night and mail deposits and loan payments; Verifies and ensures individual receiving cash from deposits are authorized on that account; Sells cashier checks and money orders; Transfers funds; Monitors cash for detection of counterfeit money; Verifies customer identity, endorsements and signatures and maintains alertness for forgeries, stop payments, fraudulent items and false identification; Buys and sells cash to maintain teller drawer at set monetary level; Buys and sells money to tellers and vault; Answers telephones; Balances cash drawer at end of day and balance vault as required; Orders money from the...
Happy State Bank Texas, USA
Mar 30, 2021
Summary: Provides management with financial information by researching and analyzing accounts; team member in the preparation of consolidated financial statements and disclosures. Essential Duties and Responsibilities include the following: Prepares internal and external financial statements by gathering and analyzing information from the general ledger system and from other departments; Maintains and balances an automated consolidation system by inputting data; scheduling required jobs; verifying data; Analyzes information and options by developing spreadsheet reports; verifying information; Prepares general ledger entries by maintaining records and files; reconciling accounts; Creates entries for accruing expenses; assigning account numbers; verifying accounts; Develops and implements accounting procedures by analyzing current procedures recommending changes; Answers accounting and financial questions by researching and interpreting data; Provides accounting...
Happy State Bank Texas, USA
Mar 30, 2021
Summary Responsible for ensuring that the company uses technology as a competitive advantage. Responsible for efficient use of current technology; defining the correct implementation of new technologies and driving future technology strategy that is responsive to, and anticipating, the ongoing needs of the industry, and the evolving needs of the banks' business lines and customers. This includes rationalization of solutions used, establishment and implementation of performance metrics, ensuring proper governance, all while maximizing solution investment. Essential Duties and Responsibilities include the following: Key Activities Provides strategic solutions that balance the needs of internal teams and customer experience in a cost-effective manner; Develops and maintains a forward-looking, 12 month holistic view of new and existing solutions/services that interact with our banking technology; Responsible for driving a well-managed utilization of our...
Happy State Bank Texas, USA
Mar 13, 2021
Summary: Mortgage Underwriter provides quality loans for the company by underwriting and evaluating mortgage loan applications. Essential Duties and Responsibilities include the following: Evaluates loan risky verifying loan application information; verifying application information against loan criteria guidelines and standards; Reviews and verifies all items provided by the borrowers and ensures that they meet the FNMA, FHLMC, FHA, VA and Investor required guidelines; Ensures that all investor guidelines as well as Federal guidelines are met; Underwrites loan files that fall out of the automated project plan; Work is performed for most complex assignments; Clarifies risk by requesting additional information; Provides information by answering questions; responding to requests; Maintains customer confidence by keeping application information confidential; Provides loan control information by collecting, analyzing and summarizing data and trends; Reviews and...
Happy State Bank Texas, USA
Mar 03, 2021
Summary: Construction, maintenance, and repair of electronic devices and related equipment. Essential Duties and Responsibilities include the following: Install burglar alarms; Use and care for electrical test equipment and tools Troubleshoot and repair burglar alarms; Repair central station equipment; Perform preventive maintenance; and Apply concepts of basic electricity; Apply concepts of basic electronics component theory; Read and interpret electrical diagrams and schematics; Apply concepts of alarm system operations; Apply concepts of fire codes; and Perform other work related duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions....
Happy State Bank Texas, USA
Feb 10, 2021
Summary Responsible for supporting the bank and customers with all inquiries; including but not limited to: Account Services, Electronic Banking, Items Processing, ACH, Wire Transfer, ATM/Debit Card, Fraud, Treasury Management, Loan Administration, and Technical support where deadlines require timely and accurate support. In addition, the specialist will train clients on the various products and services, be involved in the daily operations of the department, review the system, and process the applicable correspondence of the bank. Essential Duties and Responsibilities Provide customer service for a large volume of incoming calls; Provide professional support to customers and internal branches; Provide exceptional customer service by providing problem resolution while minimizing transfer/hold time; Provide essential communication to employees as a subject matter expert over a variety of topics; Learn and retain knowledge of branch operating procedures and...