Central Scheduling, Scheduler I, FT Days

  • BSA Health System
  • Amarillo, TX, USA
  • Apr 07, 2021

Job Description

Job Summary:

This position is responsible for scheduling outpatient and inpatient exams/procedures. Duties include, but not limited to, receiving calls to schedule patient procedures accurately, working with departments to ensure schedule is appropriate, providing physician office or patient with proper instruction for location of test, pre-procedure details and time of arrival.

This position is responsible for scheduling patients for hospital services in multiple ancillary areas. Must coordinate with departments, physicians, and patients to ensure all information is accurate and communicated appropriately. This position handles a high call volume in a cubicle office environment.

Education/Licenses/Certifications:

  • High school diploma or GED


Qualifications/Knowledge/Skills/Abilities:

  • At least 1 year of experience in medical office or medical facility required
  • Previous hospital scheduling experience preferred
  • Call center experience preferred
  • Ability to multi task and tolerate constant interruptions
  • Ability to work in a fast paced environment and adapt to changing situations quickly
  • Excellent customer service, communication skills and telephone etiquette required